FitClick Support : Community Message Boards
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nicelady
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Wed, Apr 10, 2013 09:04
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FitClick Support
I NEED SUPPORT FROM FITCLICK AND CAN NOT FIND AN ICON TO CONTACT THEM. I AM HAVING TROUBLE TRACKING MY EXERCISE PROGRAMS. I DO NOT KNOW HOW TO PUT IN THE TIME I SPEND DOING THE ACTIVITY. CAN ANYONE HELP ME. I LOVE THE PROGRAM BUT IF I CAN NOT TRACK BOTH FOOD AND EXERCISE IT WILL NOT SATISFY ME. THANK YOU.
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jjswbs2
Pittsburgh PA
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Wed, Apr 10, 2013 11:04
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Hi! I hope you don't give up :) ... it can be tricky at first but very useful once you get the hang of it...
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Did you see the column for "target" and "actual" minutes or distance in the workout tracker, next to the exercise?
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Did you watch the tutorial video available at your news feed? That might be a little helpful.
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There is a FitClick Feedback Team that you can post questions to. They see questions there more quickly than on these boards :)
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What exercise are you tracking? Maybe I can give more helpful/specific instructions if I know more about your particular situation :)
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1144
Desert Hot Springs CA
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Wed, Apr 10, 2013 12:04
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You can also create your own exercise plan, just takes a little time to set them up. The video should help.
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donnasim
Baton Rouge LA
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Thu, Apr 11, 2013 08:04
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Listen to JJSWBS
Well said Wendy!!! you will love it once you get the hang of it...
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nicelady
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Thu, Apr 11, 2013 09:04
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Exercise Tracker
Thank You for your response, it did help but still can not create my own workout. What I want to do is put in a workout on the day I did it enter the time and level and have it record. I can not access the icon to put time and level. I never know what days I am going to work out and what I will be doing., it varies. The tutorial helped a little . Do you have some answers, I would appreciated it.
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wendeelee
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Wed, Apr 17, 2013 23:04
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I am having the same problem. I search an exercise and when I click on it to add in the amount of time the exercise was done, it still shows that I didn't burn any calories when added to my workout tracker. Not sure what I am doing wrong.
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