Crisis intervention strategies refer to methods, which are employed in order to offer prompt, short term support to persons who are experiencing situations that may elicit mental, emotional, or psychological complications. On the other hand, a crisis is an event where one experiences a quick loss of his or her ability to find the solution to a problem encountered. Therefore, the study of future trends of crisis intervention in the human delivery system involves the analysis and detailed examination of the prospected crisis intervention trends, how these trends are bound to affect the practices of crisis intervention in the various fields of human services, and the challenges that are bound to come along with these trends.
The mastery of the future trends of crisis intervention in the human services delivery system plays an enormous role in enabling all the stakeholders, and the society at large to plan appropriately for the crisis that are likely to occur in their midst. It provides the best platform on which the specialists in crisis management sector, usually scholars in disaster management, predict the possibility of occurrence of certain events that are not favorable in the society, and then come up with the relevant strategies that would enable them to find solutions. Human service delivery is an important aspect of humanity as entails the provision of all the services that are necessary for easy human living, among them are medical services, educational services, hospitality services, protection services, and many other forms of human services. However, like any other form of service delivery; human service delivery systems are bound to experience a number of challenges or crisis, which must be tackled with professionalism and care in order to reduce their impact to the society.
Some of the challenges that are faced by the human delivery systems across the world include inefficiency in service delivery, negligence of the right procedures of service delivery, incompetency among the groups responsible to provide the services, poor communication systems among different departments of service delivery, and several others. It becomes mandatory that the responsible people in crisis management systems study the future trends of crisis intervention in these systems in order to develop the right solutions for them in advance, and if possible prevent some from occurring.
Apparently, most of the crises in the human services delivery systems are life threatening, hence, demanding that the crisis intervention should be done at the right time to save lives. Some of the crises today’s society is likely to face include the natural disasters such as floods, human challenges such as kidnapping, attempts to commit suicide, instances of sexual assaults, loss of the loved ones, criminal victimization, and many more.
Based on that, it becomes indisputable that crisis intervention is paramount in the society, as it helps to reduce the intensity of the victim’s reaction to a certain occurrence that may affect one’s behavioral, physical, or mental state. It further works to facilitate faster return to the normal state and functionality of the victims who might have been involved in the crisis in one way or another. It achieves this by developing a number of coping skills that are vital for diverse forms of crises, while at the same time eliminating the inefficient techniques of coping up with other crises. The embracement of appropriate crisis intervention strategies contributes significantly to controlling the present as well as future situations of that crisis or even other forms of crises. It includes the discussions on the occurrences of certain crises in the society, the probability of their future occurrences, and the prevention strategies of the occurrence. This definitely enables the innovation of the right techniques, and employment of the relevant procedures with the primary intentions of controlling the present and future occurrences of such events.
The process of crisis intervention is important, and should be carried out with the urgency it deserves. It is true that the earlier the crisis is identified and handled, the better it will be for the society. However, the period between the occurrence of a given crisis and intervention of that particular crisis is a subject to a number of factors among them are the nature of the crisis and the swiftness of the victims to seek for help from the relevant persons. Usually, some crises such as fire breakouts are very serious and require extreme levels of urgency in order to save lives and property. Nonetheless, it is not possible that firefighters are always near the scenes of fire. This means that the reaction of the victims of the fire at the earliest opportunity possible would inform them of the incident, which would subsequently trigger them to come in good time. Contrary to that, delays in informing them of the incident and venue of occurrence would mean that they would arrive at the scene late, and that is dangerous as it often leads to the loss of more lives and property.
Actually, the future trends of crisis intervention in human dystems has a major impact in the entire field of human services. It puts the specialists in disaster management in such a position that they are able to predetermine the possibility of the occurrence of a crisis such as flood and famine within the society, and take the precautions on the verge to either prevent the occurrence or reduce its effects to the victims. The mastery of these trends also enables the specialist, the government, and the public at large to predict when a crisis is expected to happen. By so doing, it gives the relevant departments of operation an ample time to effectively strategize on the best ways to help their people out of the ordeal. For instance, the department of disaster management can use different trends of crisis intervention strategies to predict the occurrence of an earthquake before it happens. In such situations, they are able to relocate the people living in the areas prospected to have this crisis in advance. As a result, they are bound to save their lives and property by taking the right measures concerning the situation in good time.
Moreover, the familiarity of the trends of crisis intervention helps the relevant departments to prepare adequately for any occurrence of the crisis. It is much easy to handle a situation when prepared to than to handle a crisis that came as an ambush. As a result, many of the disaster management teams such as the fire brigades would always have the firefighting equipment at their disposal at all times in preparation for any unexpected fire breakout. This makes it easier for them to organize themselves within the shortest time possible and handle the fire tragedy as soon as it occurs.
Crisis intervention in human services delivery systems is a critical aspect of disaster management, and has to be managed appropriately or else it is bound to failure. Some of the major challenges that these systems face is the availability of inadequate equipment to handle a given crisis. For instance, the department of firefighting may not have enough trucks, required attire, adequate supply of fire extinguishers, and a constant supply of water to handle large fire outbreaks in the places of the crisis. This interferes with their efficiency in managing the crisis.
Another challenge that these departments face is poor communication systems. It is given that many of the intervention systems require that they are informed on a particular occurrence of a crisis before they can react to it. However, if their communication systems are inefficient, then it follows automatically that they are very likely to receive urgent information concerning certain tragedies when it is already too late. Apparently, late reaction to crises is often dissatisfactory as it comes after many lives and property are destroyed; when their prime responsibility is to save lives and property of their people.
The crisis intervention systems should follow a number of steps that would enhance efficiency in their service delivery to the people. The very first strategy they ought to be employed is to assess critically the nature of the crisis in question, and then develop the very best and effective way of responding to it. For example, if one experiences a psychological trauma and opts to harm himself or herself, or, even other, the assessment of this situation would demand that such a person needs more of the psychological counseling than legal punishment. A crisis manager in this situation needs to be empathetic enough to engage in a caring and encouraging conversation with such a person to know the root cause of such an action. He or she should put himself or herself in the situation of the victim, reason together with him or her, and then come up with the right solution to the challenge. The victim should accept this solution if at all it has to make any difference in his or her situation and the entire life.
They should also have the right communication systems, purchase enough of the equipment needed in their service delivery, and be keen to identify and accurately predict the possibility of the occurrence of crises, and react with the relevant urgency to save those involved in the crises. Embracement of such practices would lead to efficiency in crisis intervention practices, which consequently leads saving of many lives and property from destruction due to the crisis.
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